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Registrar's Office

The customer service of the city of Helsinki’s registry office is closed for visitors until further notice due to the coronavirus epidemic.

The registry office’s customer service is open from 8:15 a.m. to 4:00 p.m.

Mail to the registry office can be left in the mailbox in the City Hall lobby.

Protected e-mail can be sent to the city registry from to

Online banking codes are needed for logging in to securemail.

The unit register incoming documents and e-forward them to further processing. Customer service will give information on the phase of pending issues and decisions throughout the whole process.

The City of Helsinki Registry

Mailing address:
City of Helsinki
P.O.B. 10

E-mail address:

The service phone numbers:  (09) 310 13700

13.01.2022 13:27