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Subject access requests of personal data

According to EU General Data Protection Regulation a person has the right to know, whether his or her personal data is processed and which data have been saved of them.

A person whose personal data is collected in a city register when he or she uses the services of the city can request access to his/her own data through this service. Request to access personal data can also be made by a guardian, a trustee or an authorised representative.

Process:

When a subject access request is sent, it will alert the assembler of the chosen division, department or municipally owned company. The assembler of the data requests sends the data to the contact person of the register electronically. No decision is made in the case. The person who makes a request to access personal data may be asked to supplement the request. The person who makes a request receives a response by secure e-mail or by post.

Processing time:

The data is delivered within one month of the data request.

Expiration date:

Subject access requests are valid until they are answered

E-services

 Go to the Subject access request »


Requires login
Saved in eFolder
For individuals

Prerequisites:

Being a customer of a city service, in which personal data is collected. A subject access request requires strong identification.

Open every day around the clock

Process:

When a subject access request is sent, it will alert the assembler of the chosen division, department or municipally owned company. The assembler of the data requests sends the data to the contact person of the register electronically. No decision is made in the case. The person who makes a request may be asked to supplement the request. The person who makes a subject access request will get a response by secure e-mail or by post. The person's data is delivered within one month of the data request.

Sent: The request has been sent
Received: Official / background system has received the request
Processed: The request is being processed
Solved: The processing of the case has been completed

Available languages:

Finnish, Swedish, English

Related service points and contact information:



Organizer:

Central Administration

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