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Applying for Ara rental housing

An electronic service through which you can apply for an Ara rental apartment owned by the City of Helsinki.

Process:

You can apply for Ara rental housing by completing a housing application. After completing the application, you need to authenticate yourself with your online banking credentials or mobile certificate. If you are applying for housing with a co-applicant, the co-applicant must also authenticate themselves and confirm the housing application in order for the application to be valid and included in the tenant selection. Once you have submitted the application, the co-applicant receives an email with a link for authentication. When both applicants have confirmed the application, it is considered received and is recorded in the tenant selection system. The system classifies the application based on the urgency of the need for housing.

Authentication means proving your identity. If you do not have online banking credentials or a mobile certificate, you can authenticate yourself after submitting your application by visiting the rental apartment advice service at Työpajankatu 8 and proving your identity with an official identity card (passport or identity card). After authentication, you can create a username and password using your email address. Your housing application will only be included in the tenant selection after the authentication visit.

If you are already living in a city-owned Ara rental apartment, you can also use this housing application to apply for a change to an apartment that is becoming available. If you are applying for mutual exchange, you must complete an application for mutual exchange.

The applicant and co-applicant may update their application. The application can be edited or renewed. The new or edited application will replace the previously submitted application. An expired application cannot be updated or copied, but the applicant must submit a new application. The housing application can only be updated by the applicants themselves.

Each applicant can only have one Ara rental housing application valid at a time.

Expiration date:

An application is valid for three (3) months from the time it was submitted or last modified.

Payments:

Rental housing applications and the rental housing service are free of charge, and new occupants are not charged rental or other guarantees.

E-services

 Application for Ara apartment »


Requires login
For individuals

Prerequisites:

You can apply for Ara rental housing by completing a housing application. After completing the application, you need to authenticate yourself with your online banking credentials or mobile certificate. If you are applying for housing with a co-applicant, the co-applicant must also authenticate themselves and confirm the housing application in order for the application to be valid and included in the tenant selection. If you do not have online banking credentials or a mobile certificate, you can authenticate yourself after submitting your application by visiting the rental apartment advice service at Työpajankatu 8.

Open every day

Further information about e-services:

You can view the progress of your application and modify it.

Available languages:

Finnish, Swedish, English

Organizer:

Urban Environment Division

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