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The task of a Child Welfare Officer is to assist the parents in making an agreement and compile an executable document of the issues agreed by the parents.
The Child Welfare Officer's task is to confirm the agreement, as long as it is beneficial to the child.
The concerned contract parties of issues related to the care, housing, meeting rights and support of children are the parents. The Child Welfare Officer does not define the contents of the agreements. Instead, the negotiations are between the contract parties, i.e. the parents. Therefore, the parents have a shared appointment and the negotiations are carried out when both parents are present.
If the parents do not live together, they have to reach an agreement on with whom the child lives, how will the child meet the other parent and how the parents will take care of the child's support. An agreement on the care, housing, meeting rights and support of the child, confirmed by the Child Welfare Officer, is equal to a decision by the court of law, and is executable as such. Unpaid support payments, based on the agreement that is confirmed by the Child Welfare Officer, can be claimed through a debt recovery procedure.
If the parents require external help when planning how to agree on these issues concerning their child, they can also make an appointment with a Family Affairs Mediator before meeting the Child Welfare Officer. If the parents cannot make an agreement concerning the care, housing, meeting rights and support of the children, they may take the case to the district court.
Parents who wish to have confirmed agreements in issues concerning their child.
The service is only for citizens of Helsinki.
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The Social Services, Health Care and Rescue Services Division
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