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Hietaniemenkatu service centre


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Address:
Hietaniemenkatu 5 B
00100 Helsinki

Postal address:
Hietaniemenkatu service centre, P.O. Box 10716, 00099 City of Helsinki

Telephone: +358 9 310 46628
Fax: +358 9 310 43097

If you have symptoms indicative of a coronavirus infection and need instructions on what to do, call Helsinki's Coronavirus Helpline, open every day of the week from 8 am to 6 pm at tel. 09 310 10024. You can book an appointment for a coronavirus test via the helpline. If necessary, you will also be directed to a coronavirus health station.
If you cannot wait for the Coronavirus Helpline to open or need assistance with an urgent health concern, please contact the Medical Helpline at tel. 116 11



Operated by:
Social Services and Health Care Division

Accessibility

The route to the main entrance

  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is smooth and sufficiently wide and illuminated.
  • There is a steep slope on the passage.

In the facility

  • The customer service point has 5 floors.
  • For moving around, there is a lift; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons.
  • The doors in the facility stand out clearly. The glass doors have contrast markings.
  • The facility has an accessible toilet on floor 1.
  • There is a second accessible toilet on floor 2.
  • There is a third accessible toilet on floor 3.

The entrance \alternative entrance\

  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
  • The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door requires the use of a buzzer, opening easily manually. The buzzer has a light signal.


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