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Distribution of self-treatment products

Käpyläntie 11 B-staircase, 3. floor (Koskelan sairaala N-bldg)
00600 Helsinki
P.O. Box 6410, 00099 City of Helsinki
+358 9 310 55002
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Distribution of self-treatment products

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We recommend that everyone over the age of 12 uses a face mask in all facilities within social and health care services.

Read more here: Coronavirus updates from Helsinki

Notice! Self-treatment products are sent only via post to clients – no collection

During the corona epidemic self-treatment products will be posted to clients. The products can be picked up at collection point or a parcel locker (free of charge). Please notice, that for now you cannot pick up products at the service point.

If other delivery methods are not possible, products ordered in advance may be collected at an agreed time at the self-treatment product distribution point in Koskela.

Koskela senior centre

Käpyläntie 11, N building, staircase B, 3rd floor
00600 Helsinki
P.O.BOX 6410
Tel. 09 310 55002 Mon–Fri from 9 am to 12 pm, Call back service
Fax 09 310 310 55014
Opening hours are Mon–Fri from 8 am to 4 pm.


The referral for receiving self-treatment products is made at the health station of the client, where the personal physician and nurse evaluate the need for self-treatment products together. In home care, the referral is written by the home health care physician.

Please order your self-treatment products in advance, delivery time is two weeks!

The products must be ordered in advance via telephone or online. The delivery takes approximately two weeks, after which the products can be picked up at the distribution point of self-treatment products.

The products can also be sent via post to a post office or parcel point (free of charge). Ostomy-related products and catheters can be delivered directly to the customer’s home (free of charge).

Start using Maisa!

Social and health care services with you wherever you go

Maisa is a new digital channel for customers of social and health care services in Helsinki.

You can familiarize yourself with Maisa on the web at or download the free Maisa mobile app on your phone via the iOS or Android app store!

Note! The health care staff will reply to messages sent in Maisa within three workdays.

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31.05.2021 15:41