We advise and guide you when looking for information on the city services and immigration related matters. Based on years of experience, we help you in several languages via different channels.
When you need to consult us face to face, we welcome you in the Central Library Oodi (temporarily closed)or IHH (International House Helsinki) service point. You will also be able to call us or to contact us via chat. To chat with us, please, go to the bottom of this page.
We advise on all corona related issues especially in Arabic and Somali, at our information points in the Itis shopping center and the Tripla shopping center. You can also call tel. 09-310 10011 (Mon-Fri 9-12) and ask questions about the coronavirus in Arabic or Somali.
You can leave your written questions and feedback via the city feedback system . We also help you in using the city's electronic services and provide digital help.