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Feedback and contact information

Urban Environment Division, City of Helsinki

Switchboard: 09 310 2611 (Mon–Fri 8am–4pm)
Street address: Työpajankatu 8, opening hours Mon–Fri 8am–4pm

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Customer Service

Telephone service, tel. 09 310 22111 

  • Mon–Thu 8.15–16
  • Fri 12–15
Työpajankatu 8 service point 
  • Mon–Tue 8.15–12
  • Wed–Fri 12–15

You can search for employees’ direct phone numbers and e-mail addresses by name: 

Other Customer Service Points


Building Control Services

Click the headings below to open the contact information.

Streets, green areas and parking

City planning

Real estate formation and maps,   

Plots and geotechnology

Environmental Services (information services related to food, housing health and protection of animals)

Urban Environment on social media (In Finnish) »