Skip to content

Feedback and contact information

Central Rescue Station
Agricolankatu 15 A, 00530 Helsinki
Tel. (switchboard): +358 (0)9 310 1651 (weekdays 8.15am–4pm)
Situation Centre: +358 (0)9 310 30150 (open daily 24 hrs)
Fax: +358 (0)9 310 30029
General email addresses: (all correspondence requiring official registration), 
Personnel email addresses are in the format

The Rescue Department’s places of operation

City of Helsinki Registry

Visiting address: City Hall, Pohjoisesplanadi 11–13, Helsinki 17
City of Helsinki, Registry, Rescue Department, PO Box 10, 00099 City of Helsinki

Service phone number: +358 (0)9 310 13700
Fax +358 (0)9 655 783

The Registry handles all official post sent by and addressed to the Rescue Department and the Rescue Committee. Please send all official post directly to the Registry.

Experts in fire safety

The on-duty fire inspector (tel. +358 (0)9 310 31203 and email is available to answer the fire-safety related questions of Helsinki residents on weekdays between 9.00am and 11.00am, and between 12 noon and 2pm.

The planner guidance group provides advice on new construction and renovation matters pertaining to fire and rescue safety and the construction of civil defence shelters. Contact information for the planner guidance group (pdf).

Contact information for the media

Communications Manager Taisto Hakala, tel. +358 (0)9 310 30035

Animal rescue duties

Tel. +358 (0)9 310 30151 (open daily 24 hrs) 

Closing roads, roadworks

Notifications by email to address

Real estate service for rescue stations and shelters

Mon-Fri from 7am to 3pm

Operating Manager Harri Koskimäki tel. +358 (0)9 310 31120 
Property Manager Jarmo Patronen tel. +358 (0)9 310 31118
Property Manager Mauri Raitanen tel. +358 (0)9 310 31114

Other times: Executive fire officer in charge (P30) tel. +358 (0)9 310 30130

Information of website

Information of Helsinki City Rescue Department's website.

More about our website