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Electronic services

The Maisa portal is a new digital channel for the social and health care services of Helsinki.

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Social and health care services with you wherever you go

Maisa is a new digital channel for customers of social and health care services in Helsinki.

You can familiarize yourself with Maisa on the web at maisa.fi or download the free Maisa mobile app on your phone via the iOS or Android app store!

Note! The health care staff will usually reply to messages sent in Maisa within three workdays.

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What is My Kanta?

The national My Kanta service is at www.omakanta.fi. Online bank information, mobile certificate or electronic ID is used to log in to the service. From My Kanta, you can find the information about your e-prescriptions and read the case statements made by the doctors and nurses. At My Kanta service you can also ask for renewal of your e-prescriptions.

Please note that My Kanta does not necessarily show you all your up-to-date data of the different health services. The City of Helsinki Healthcare Office joined the service on 26 November 2014 and all log entries made after that date should be available in the service. Other parties providing health services, such as other municipalities, Hospital District of Helsinki and Uusimaa and private clinics, will join (or have joined) this national service according to their own schedules.
Further information on the My Kanta service