The city’s tourism infrastructure, or operating environment, is an important part of the city’s ability to provide services. The areas for development are e.g. destination-level visitor experience, means of transportation and services required.
Helsinki is committed to sustainability and is the world's most sustainable destination in 2024. Sustainable growth and renewal will become a reality if public and private actors and consumers change their practices responsibly and on a long-term basis.
Helsinki aims to be a smart destination and to support and promote the digitalisation of tourism companies. A smart destination also provides customers with the smoothest path from dreaming to gaining experiences.
Tourism and Destination Management Unit of Business Helsinki organises many events both independently and together with partners and stakeholders.
Helsinki is actively involved in many Finnish and foreign networks and projects that you can also join. Be sure to check out the Helsingin tekijät network!
Statistical and research materials on tourism in Helsinki. DataLokki provides up-to-date status information on tourism and events in Helsinki such as registered overnight stays, number of events, cruises, and air traffic.