Housing Services

Housing Services rents out the city's job-related housing and part of the city's own non-subsidised apartments.
Photo: Kuvatoimisto Kuvio Oy

Contact information

Työpajankatu 8, 00580 Helsinki Show accessibility information View location on service map

Valid for the time being:
– Mon 12.00-15.00
– Tue-Wed 8.30-12.00
– Thu-Fri 12.00-15.00
– Sat-Sun closed

Please note that the earliest time you can get a shift number is 11.00 on Monday and Thursday - Friday.

Finnish, Swedish
P.O. Box 58228, 00099 City of Helsinki
  • The Customer Service is busiest at the turn of the month.
  •  We respond to e-mails within 7 days.
  •  We prepare rent refund decisions within one month.

 

Read instructions for tenants of city-owned rental apartments.

Read instructions for tenants in job-related housing.

Location

Työpajankatu 8, 00580 Helsinki
Location on map - Open larger map(Link leads to external service)

The route to the main entrance

  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is guided, smooth and sufficiently wide and illuminated.
  • The route has a ramp over 6 m long without an intermediate landing.

The main entrance

  • The entrance stands out clearly and is illuminated.
  • The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.

In the facility

  • The customer service point is on the entrance floor.
  • The customer service point has directions to the different facilities and uses movement-guiding surface material.
  • The doors in the customer service point stand out clearly. The glass doors have contrast markings.
  • The waiting room of the customer service point has a queue number system and seats.
  • The customer service point has a fixed induction loop marked with the appropriate international symbol.
  • The customer service point has an accessible toilet on floor 1.