The Helsinki Transport Service will deploy a new transport service system on Monday, April 1, 2024. This can cause temporary queues in customer service.
![The implementation of the new system may cause temporary queues in Helsinki Transport Services customer service in April. Photo: Jussi Hellsten](https://stplattaprod.blob.core.windows.net/etusivu64e62prod/styles/3_2_m/azure/_MG_9711_Final_Lowres_144dpi_sRGB_JussiHellsten_2.jpg?h=0f4230fa&itok=EMpK9hm9)
The system change does not require measures from the customers. We apologize for any inconvenience.
The Helsinki Transport Service is intended for disabled and elderly Helsinki residents as a substitute for public transport. You can utilise the transport service for taking care of errands or work or study commutes if you have a transport service decision.
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