Health stations
The health stations will be closed for Christmas from Tuesday, 24 December to Thursday, 26 December, for New Year’s Day on Wedneyday, 1 January and for the Epiphany on Moday, 6 January.
All health stations will be open on working days from Monday, 23 December to Friday, 10 January at 8–16. Centralised contraceptive counselling will be closed from 23 December to 27 December.
Care instructions and information about health services
- The Sotebotti Hester chatbot provides assistance at hel.fi/healthstations.
- You can fill in an Omaolo symptom assessment online at omaolo.fi.
- The telephone health service is available 24/7 at 09 310 10023.
Emergency services – tel. 116 117
If you need urgent care, complete a symptom checker at omaolo.fi (Omaolo provides health advice 24/7 and, if needed, puts you in contact with a healthcare professional) or contact your health station Mon-Fri 8-16, on Fridays and on public holiday eves 8-15. At other times call the Medical Helpline, tel. 116117 (24/7). Call before seeking treatment at the emergency department.
Adults (aged 16 and older)
Meilahti Joint Emergency Department, Paciuksenkatu 3
Malmi Joint Emergency Department, Talvelantie 6 J
Helsinki residents can also seek medical treatment at the Jorvi Joint Emergency Department in Espoo, Turuntie 150, or at the Peijas Joint Emergency Department in Vantaa, Sairaalakatu 1.
Children and young people
New Children’s Hospital, Stenbäckinkatu 9
Dental care
Customer service operates normally during Christmas and at the turn of the year, Mon–Thu 7–18 and Fri 7–15, tel. +358 9 310 51400 or in maisa.fi. If you need urgent care, call the same phone number 7–14.
The emergency service in the evenings and on weekends is open on Christmas, New Year and Epiphany 9–21 at Park Hospital, Stenbäckinkatu 11. For appointments, tel. +358 9 471 71110, 8–21.
The night-time emergency care is located at the Meilahti Emergency Department, Paciuksenkatu 3, tel. 116 117. Call before you seek emergency services.
Social and Crisis Emergency Services 24/7
Social and Crisis Emergency Services are open 24/7 on Christmas, New Year and Epiphany. Emergency Social Services, tel. +358 20 696 006, and Crisis Emergency Services, tel. +358 9 310 44222.
Senior Info
Senior Info is open during Christmas and at the turn of the year on weekdays at 9-15, tel. +358 9 310 44556, Siltasaarenkatu 2.
Maternity and child health clinic
The maternity and child health clinic telephone service +358 9 310 55530 is open 16 December – 3 January 8–12 and the chat service is available 10–12. The call-back service is available 8–16, except on 23 December, when the service is available 8–14.
Other health and social services
You can find exceptions to the opening hours for other health and social services at Christmas and at the turn of the year on the services’ websites.
In life-threatening situations – call 112
In the event of a severe and life-threatening illness or accident situation at any time of the day, call 112 for help.
