We can help you with parking, streets and parks.
We can also help you with building control and urban surveying.
We also provide guidance for business customers.
Contact information
Valid for the time being:
– Mon 12.00-15.00
– Tue-Wed 8.30-12.00
– Thu-Fri 12.00-15.00
– Sat-Sun closed
Our telephone service +358 931022111 is open Mon-Thu 8.30-16.00 and Fri 12.00-15.00.
Please note that the earliest time you can get a shift number is 11.00 on Mondays, Thursdays and Fridays.
At the Building Control Services Archives, customers are received on Fridays only by appointment.
Our on-call Parking Enforcement service is available at tel. +358 9 310 70014, Mon-Thu 16.00-20.00, Fri 8.15-12.00 and 15.00-20.00, Sat 10.00-15.30, and Sun 11.00-17.00
After-hour notifications about dangerous street damage tel. +358 9 310 39310. (Please do not send feedback or questions related to winter maintenance or vehicle removal to this number.)
Location
The route to the main entrance
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
- The route has a ramp over 6 m long without an intermediate landing.
The main entrance
- The entrance stands out clearly and is illuminated.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.
The entrance "Tukkutorinkuja 3"
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with an opening button.
- The customer service point is on the same floor as this entrance.
In the facility
- The customer service point is on the entrance floor.
- The customer service point has directions to the different facilities and uses movement-guiding surface material.
- The doors in the customer service point stand out clearly. The glass doors have contrast markings.
- The waiting room of the customer service point has a queue number system and seats.
- The customer service point has a fixed induction loop marked with the appropriate international symbol.
- The customer service point has an accessible toilet on floor 1.