The customer service of the registry office is closed from noon March 24 and will be open again from March 26 onwards. Meanwhile, documents can be submitted to the City Hall's lobby.

Advisory services

Find the advisory service that suits your needs best. The city provides assistance and guidance for a wide range of situations, including animal welfare, sports, housing, and entrepreneurship. You can reach out to us online, by calling or visit us in-person!

City of Helsinki advisory services

Scroll down this page to find links to advisory services offered by other operators that provide important public services, such as public transport, waste and water management, and energy use.

29 advisory services

Advisory service for Special Services for Immigrants

Our team helps immigrants, refugees, undocumented individuals and victims of human trafficking who reside in Helsinki.

  • Telephone
  • Service point

Advisory service on food issues

We provide information and advice on matters related to food and provide instructions on food business. In addition, you can contact us if you want to report your observations regarding food hygiene at food premises located in Helsinki, such as hygiene deficiencies at a restaurant or shop and suspected food poisoning.

  • Email
  • Service point

Advisory services for English-language and bilingual education services

We give guidance on English-language and bilingual education, and daycare and pre-primary education in different languages.

  • Email
  • Telephone
  • Service point

Benefit handling counselling

Feel free to reach out to us for information and support regarding the application and payment process of supplementary and preventive social assistance, as well as the funeral grant.

  • Telephone

Business advisory

Business Helsinki offers advisory services to company founders and growth-oriented entrepreneurs. Business advisory is confidential, free of charge and open to everyone who is planning to start a business in the Helsinki region.

  • Service point

Other key advisory services for Helsinki residents

Energy advice: Helen
The energy company Helen offers help for smart energy use.
Public transport: HSL
Helsinki Region Transport (HSL) offers advice on using public transport and resolving related problems.
Waste, water and the environment: HSY
The Helsinki Region Environmental Services Authority (HSY) offers help with issues related to waste, water and the environment.
Financial and debt counselling
The Helsinki Legal Aid Office offers advice on finances and debt.
Legal advice
The Helsinki Legal Aid Office also offers advice on legal matters.