City of Helsinki Register Office

The City of Helsinki has a single shared Register Office for the entire city. The Register Office receives documents addressed to the city and provides information on the processing phases of pending administrative matters and decisions throughout the process.

Kaupungintalon arkkitehtuuria kohti Suomen lippua.
Image: Paavo Jantunen

On this website

How to submit documents to the Register Office
You can submit documents to the Register Office electronically, by mail, or in person at the customer service point.
Before submitting a document
Helsinki-info advisory services can help you if your question is about something other than an ongoing administrative matter or the initiation of a new administrative matter.
Contact information of the Register Office

You might be interested in

Give feedback to the City of Helsinki
Provide feedback on our services or report an issue, such as a pothole in the street.
Decision-making
Information on the city’s decision-making process and the decision makers, including bodies, elected officials, and public servants.
Appeals against decisions
If you are dissatisfied with a decision, you can file an appeal.
Compensation for damage
Information on how to apply for compensation from the City of Helsinki.
Dissatisfaction with health or social services
Instructions for providing feedback related to health care or social services.
Checking personal data
You have the right to know what personal data Helsinki City processes about you.
Data protection
Learn more about data protection and your rights related to the processing of your personal data.
Publicity of documents and information requests
Information on the publicity of documents and instructions on how to make an information request.
Description of document publicity (in Finnish)
A description of Helsinki's data repositories and case register in accordance with the Information Management Act. Unfortunately, the description is currently only available in Finnish.
Helsinki city hall seen from the front view.

City of Helsinki Register Office

Visiting address:
Pohjoisesplanadi 11–13, 00170 Helsinki
Postal address:
P.O. Box 10, 00099 City of Helsinki
Opening hours:

Valid for the time being:
– Mon-Fri 9.00-15.00
– Sat-Sun closed

Link to secure email for submitting sensitive or confidential information
See details