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Guidance and support

Organisations and associations offer many kinds of support. The City of Helsinki provides general guidance regarding its services and health and social services. 

You do not need to get by alone – you can always ask for support. 

Työntekijä auttamassa asiakasta Oodissa

Counselling regarding city-run services

Helsinki-info
We advise and instruct via chat, phone and on site when you are looking for information about city-run services and immigration.
Browse city-run advisory services
The City of Helsinki advises and helps you in many situations from animal welfare to exercise and housing to entrepreneurship. We serve you online, via phone and on site.
Digital support helps you with everyday digital issues
Helsinki’s digital support helps you with everyday digital issues. The free guidance is available via phone, chat, in most service points or in your own home.

Health and social services in the City of Helsinki

Omaolo
Do you need to see a nurse or a doctor, or is self-care sufficient? Fill in Omaolo’s symptom assessment or digital health check wherever and whenever. You can get instructions around the clock!
Health counselling
Health counselling is available 24/7 from the health station chatbot, Omaolo service and telephone health service.
Social counselling
In social counselling, you can discuss your life situation with a professional anonymously. You can also receive guidance on how to apply for benefits. The service is meant for working-age people over the age of 16.

Guidance and support

For young people

For older adults

For immigrants

From nonprofit organisations

Ihminen keskustelemassa, toinen kuuntelee taustalla.
Photo: Kaisa Sunimento

Support for those who have experienced or committed domestic abuse

No one needs to tolerate violence. Fortunately, help is available for those who have committed violence and those who have experienced it. Shame must not be an obstacle. 

Information is also available in Arabic, Dari, Russian and Somali. 

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