At the beginning of this year, the revised Disability Services Act brought with it a new provision applying to the person’s life stage. The amendment introduced new criteria for assessing the need for services and sets out in detail who can receive for disability services. Transport service charges also changed as of the beginning of the year.

Read more about the matter in the news

Getting around

You’ll discover a wealth of information about our diverse range of mobility and travel support services on our website. 

Photo: Jussi Hellsten

Our services

Mobility support
Mobility support is intended for people with disabilities for whom using public transport services is unreasonably difficult. We grant support for work and study trips as well as travel related to running errands and recreational activities.
Financial support
You can apply for financial assistance from us to purchase essential equipment, such as a car and its additional accessories.
Contact information for mobility support staff
Here you can find the contact information for mobility support, or transport service, social instructors. Social instructors can advise you on applying for mobility support.

How to apply for mobility support

Apply for mobility support by filling in the mobility support application form and delivering it to a mobility support social instructor in your residential area. 

Read the instructions for applying for mobility support

Once you have received a positive decision on mobility support and a travel card, you can request transport from the Helsinki Transport Service. 

Go to Helsinki Transport Service’s website

Photo: Maija Astikainen

Muita palveluja helsinkiläisille

Helsinki Transport Service
If you have received a positive decision on transport services from us, you can order taxis from Helsinki Transport Service.
Journeys to and from school
You can apply for special transportation for your child if your child cannot manage the school journey independently by public transport. Special transportation is granted on the basis of an expert opinion.
Kela taxis
Voit käyttää Kela-taksia, jos olet toimittanut Kelaan terveydenhuollon antaman todistukseen pitkäaikaisesta oikeudesta taksin käyttöön. Täältä löydät Kela-taksien tilausnumerot.
Reimbursements of travel costs (Kela)
You can get a reimbursement for your travel costs from Kela if you travel to a public or private healthcare provider.
Who is entitled to a familiar taxi driver? (Kela)
Children under 16 years who attend treatment or rehabilitation regularly and travel alone have the right to use the services of a familiar taxi driver. Kela can also grant an adult the right to a familiar taxi driver based on an individual assessment.
Travelling with reduced mobility (HSL)
You are eligible for discounted travel if you live permanently in the HSL area and your mobility is impaired owing to a permanent injury or chronic disease.
Travelling with a visual impairment
Individuals with visual impairments are entitled to a free HSL card. Accompanying individuals can also travel without a ticket.
Accessible train travel (VR)
Find information about assistance available at railway stations, taking assistive devices on trains, accessibility of trains and measures in disruptions.
Applying for a parking card for people with reduced mobility and tax exemption (Traficom)
You can obtain a parking permit based on your disability or illness. You can also apply for exemption from the basic vehicle tax.
Refund of vehicle tax due to disability (Tax Administration, in finnish)
You can apply for a refund of vehicle tax based on a disability by submitting an application through OmaVero. The refund is granted and paid after the vehicle is registered.
Accessible travel in Helsinki (MyHelsinki)
Sivulle on koottu tietoa esteettömästä liikkumisesta Helsingissä.
Traffic disruptions
Find information on changes in traffic arrangements, caused by construction work and events.

You can also find this page at hel.fi/disability-services-getting-around.