The walk-in service and telephone service of the Special Services for Immigrants and community social work will be closed on 4 December 2025 from 8.15–13.00 due to staff training.

If you need guidance or advice, you can contact social counselling.

If you visit the Kalasatama service point, you may receive assistance based on an urgent needs assessment from the Kalasatama Service Point for Adult Social Work and Social Work for Young People.

Special Services for Immigrants

We provide services for immigrants who have moved to Helsinki, refugees, victims of human trafficking, and undocumented individuals residing in Helsinki. Our services include support for integration as well as essential and urgent social services.

Image: Virpi Velin

How to submit a notification of concern? 

Are you worried about someone close to you? Do you suspect someone you’ve encountered may be a victim of human trafficking? You can submit a notification of concern if you are worried about someone’s well-being, health, or safety. We will assess the situation and provide them with support and services.

See the instructions for submitting a notification of concern

Photo: Jussi Hellsten