We provide emergency housing services to single individuals and childless couples residing in Helsinki. These services are available at the Hietaniemenkatu Service Centre's emergency housing service, as well as at the emergency housing facilities in Lauttasaari. Emergency housing is intended for one night.
To access emergency housing, you can contact the Hietaniemenkatu Service Centre by phone or visit us in person at Hietaniemenkatu 5 B.
All our emergency housing locations are open 17.00-9.00. The overnight stay is free of charge and includes breakfast.
Starting from 2 May 2024, emergency housing for undocumented migrants (including people belonging to Roma and traveller communities in the European Union with no permanent residence) is located at Kornetintie. You can seek assistance by visiting our Special Services for Immigrants Unit at the Kalasatama Health and Well-being Centre on weekdays from 9.00-16.00. If you get lost on your way, the reception desk staff on the first floor is ready to help you. In urgent cases during evenings after 20.00 or weekends, you can contact the Kornetintie staff directly and ask if they have an available bed. The address is Kornetintie 10, Helsinki.
Call us
Hietaniemenkatu Service Centre's emergency housing telephone service
Special Services for Immigrants Unit, telephone service for undocumented migrants
Additional information about accessing emergency housing
Here, you can stay for one night at a time in a shared room. It's important to note that being intoxicated does not prevent you from accessing emergency housing. However, you should be capable of taking care of yourself, including being able to move around and attend to personal hygiene independently.
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You can book an emergency housing place on Hietaniemenkatu by calling or visiting us in advance
Book an emergency housing place by calling or visiting the Hietaniemenkatu Service Centre at 9.00–16.00.
Call +358 9 310 46628Call +358 9 310 46628(Link starts a phone call)
If you have booked a place in advance, you must arrive between 17.00–20.00.
See the Hietaniemenkatu Service Centre’s contact information
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You can also come to stay overnight on Hietaniemenkatu without booking a place
You can also get an emergency housing place just by showing up. The Hietaniemenkatu Service Centre accepts overnight visitors between 17.00–3.00.
See the Hietaniemenkatu Service Centre’s contact information
You must leave the emergency housing premises by 9.00. The overnight stay is free of charge and includes breakfast.
The Lauttasaari emergency housing is specifically designed for unhoused individuals. It's important to note that being intoxicated does not prevent you from accessing emergency housing. However, you should be capable of taking care of yourself, including being able to move around and attend to personal hygiene independently.
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To access the emergency housing on Lauttasaari, you should get in touch with the Hietaniemenkatu Service Centre.
You can reach us either by phone or by visiting our Hietaniemenkatu location.
Our dedicated staff members are available to assist you and guide you to the appropriate housing option that best suits your needs.
+358 9 310 46628(Link starts a phone call)
See the Hietaniemenkatu Service Centre’s contact information
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Arriving at the emergency housing on Lauttasaari
From the Hietaniemenkatu Service Centre, you are steered to the emergency housing on Lauttasaari. The Lauttasaari location is open 17.00–9.00. The address is Lahnalahdentie 7, 00200 Helsinki.
The overnight stay is free of charge and includes breakfast.
Emergency housing services for undocumented migrants are located on Kornetintie.
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The emergency housing on Kornetintie is accessed through Special Services for Immigrants
Seek emergency housing by visiting the Special Services for Immigrants Unit Mon–Fri 9.00–16.00. The service is located at the Kalasatama Health and Well-being Centre at Työpajankatu 14 A. The reception desk staff on the first floor is ready to help you find your way.
See the contact information of Special Services for Immigrants
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In the evenings or during weekends, you can ask about bed availability directly from the emergency housing on Kornetintie
In urgent cases, in the evenings after 20.00 or during weekends, contact the Kornetintie staff directly and ask if they have an available bed. The address is Kornetintie 10.
The emergency housing locations are open 17.00–9.00. The overnight stay is free of charge and includes breakfast.
The emergency housing is for adults only.
You can also find this page at hel.fi/emergency-housing.
