We cater to immigrants, refugees, undocumented migrants and victims of human trafficking, offering services to facilitate your integration.
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Our office is located on the 1st floor of the Kalasatama Health and Well-being Centre.
Contact information
Service without an appointment:
- Mon-Fri 8.15-16.00
- Sat-Sun - Closed
Finnish, Swedish
P.O. Box 6420, 00099 City of Helsinki
Location
Työpajankatu 14 A,
00580
Helsinki
The route to the main entrance
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated and it uses movement-guiding surface material.
The main entrance
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
In the facility
- The customer service point is on the entrance floor.
- The customer service point has directions to the different facilities and uses movement-guiding surface material.
- The doors in the customer service point stand out clearly. The glass doors have contrast markings.
- The waiting room of the customer service point has a queue number system and seats.
- The customer service point has a portable induction loop.
- The customer service point has a toilet marked as accessible on floor 1. One or both sides of the toilet seat lack a support rail.