As an undocumented individual, you are entitled to necessary health care, just like residents of Helsinki.
Adults without legal status are entitled to urgent health care. We offer the same health care services to undocumented individuals under 18 years old and to pregnant undocumented individuals as we do for residents of Helsinki.
Nurse and doctor consultations, as well as maternity clinic services, are free of charge. Dental care and emergency visits are subject to fees.
If you need health care services, please contact Kalasatama Health and Well-being Centre at Työpajankatu 14 A. You do not need a Kela card. Ask the janitors or receptionists for assistance.
Phone service for undocumented patients (appointments, health advice) is available Monday to Friday from 12.30–13.30 at +358 9 310 53914(Link starts a phone call).
For detailed contact information and opening hours, visit the Kalasatama Health Station page
In the evening, night, and on public holidays, emergency departments at hospitals are available. Before visiting an emergency department, call the free Medical Helpline at 116 117 for advice on sudden health problems.
In an emergency, call 112.
You can access dental care by contacting the appointment booking service: Monday–Thursday from 7.00–18.00 and Friday from 7.00–15.00 at +358 9 3105 1400(Link starts a phone call)
You can access maternity and child health clinic services by contacting the appointment booking service: Monday–Friday from 8.00–14.00 at +358 9 3105 5530(Link starts a phone call)