The Urban Environment Division’s customer service point at Työpajankatu 8 is closed on 8 November due to a staff development day. The telephone service is also closed.  

Urgent parking control requests concerning vehicles that are hindering traffic can be submitted by calling the number 09 310 70014. We will resume normal service on Monday 11 November.  

Public toilets

Public toilets in parks and streets bring relief to residents. Please leave them in good working order for the next user.

Helsinki has 50 free city toilets which, with the exception of a few, are available 24 hours a day. There is also one public toilet inside a commercial building on Sofiankatu. 

The toilets can be used by wheelchair users. Exceptions to this are the toilets near Kiasma and in Dallapénpuisto and Hesperianpuisto. Due to vandalism, they are not unobstructed.

Depending on the season and model, we clean the toilets one to three times per day.

On the basis of feedback and network reviews, public toilets can be added to locations where their placement is possible and the costs are affordable. Unfortunately, the use of public toilets sometimes causes disturbance that deteriorates the living comfort of local residents. We have been forced to close some toilets overnight or remove them altogether due to repeated disturbance. Toilets in Pengerpuisto and Helsinginkatu on the corner of Brahenkenttä damaged by arson will not be replaced for the time being.

We spend nearly EUR 1.5 million annually on the maintenance of the public toilets. 

Public toilets in Helsinki on the Service Map

Public toilets in Helsinki are marked on this map. - Open larger map(Link leads to external service)