Client councils of service centres

Together with our employees, our client councils act as the representatives of our clients in the planning and development of the operations of service centres.

On this page

In 2024–2025, client councils will be active at the following service centres: Kamppi, Kannelmäki, Kinapori, Kontula, Koskela, Kustaankartano, Munkkiniemi, Pohjois-Haaga, Riistavuori, Roihuvuori, Syystie and Töölö.

Service centre residents contribute to the development of operations

Helsinki has 15 service centres operating as part of senior centers.  The service centers have client councils and client forums.

Client councils and forums play a crucial role in amplifying the voices of our clients, actively contributing proposals to enhance and develop our operations. The council members are selected from among individuals who show interest in our services and have registered for participation. Client forums are open to all clients.

Stay updated on the activities of our client councils through memoranda, the service centres’ Facebook pages and the service centres’ bulletin boards.

Should you have an idea you would like to implement at a service centre, please don’t hesitate to contact us. We also encourage you to provide feedback on service centre operations, either through our website(Link leads to external service) or directly at our service centres. We appreciate your feedback!

Check out the client councils' operating instructions in Finnish (pdf).

Meeting memoranda of service centre client councils (in Finnish)

2023

Meeting memorandum of Kinapori Service Centre client council 13 November 2023 (pdf)

Meeting memorandum of Kinapori Service Centre client council 9 October 2023 (pdf)

Meeting memorandum of Kinapori Service Centre client council 11 September 2023 (pdf)

Meeting memorandum of Kinapori Service Centre client council 14 August 2023 (pdf)

Meeting memorandum of Kinapori Service Centre client council 8 May 2023 (pdf)

Meeting memorandum of Kinapori Service Centre client council 11 April 2023 (pdf)

Meeting memorandum of Kinapori Service Centre client council 13 March 2023 (pdf)

Meeting memorandum of Kinapori Service Centre client council 13 February 2023 (pdf)

Meeting memorandum of Kinapori Service Centre client council 20 January 2023 (pdf)

2022

Meeting memorandum of Kinapori Service Centre client council 12 December 2022 (pdf)

Meeting memorandum of Kinapori Service Centre client council 14 November 2022 (pdf)

Meeting memorandum of Kinapori Service Centre client council 10 October 2022 (pdf)

Meeting memorandum of Kinapori Service Centre client council 12 September 2022 (pdf)

Meeting memorandum of Kinapori Service Centre client council 8 August 2022 (pdf)

Meeting memorandum of Kinapori Service Centre client council 9 May 2022 (pdf)

Meeting memorandum of Kinapori Service Centre client council 11 April 2022 (pdf)

Meeting memorandum of Kinapori Service Centre client council 21 March 2022 (pdf)

Meeting memorandum of Kinapori Service Centre client council 14 February 2022 (pdf)

Meeting memorandum of Kinapori Service Centre client council 10 January 2022 (pdf)