Contact information
Finnish, Swedish
P.O. Box 8620, 00099 City of Helsinki
Location
Vironkatu 2,
00170
Helsinki
The route to the main entrance
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is guided, smooth and sufficiently wide and illuminated.
The main entrance
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
In the facility
- The customer service point is located on floor 4.
- For moving around, there is a lift cramped for wheelchair users; the door is heavy. The floor numbers in the lift cannot be felt with fingers. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
- The customer service point has directions to the different facilities.
- The doors in the customer service point stand out clearly.
- The waiting room of the customer service point has no queue number system. The waiting room has chairs.
- The customer service point has an accessible toilet on the same floor.