Education Division contact information

The Education Division’s contact information, feedback and customer service. Postal address: P.O. BOX 58300, 00099 City of Helsinki. Street address: Työpajankatu 8.  Switchboard: +358 9 310 8600 (Mon–Fri 8–16).

On this page

Education Division’s advisory services

The Education Division’s advisory services can answer your questions about early childhood education and care, daycare centres, family daycare, playgrounds, comprehensive schools, general upper secondary schools and vocational education and training.

The telephone service is open Mon–Fri 10.00–12.00 and 13.00–15.00 on +358 9 310 44986.
See contact details for Education Division advisory services. 

Service guidance for early childhood and pre-primary education

Service guidance for early childhood and pre-primary education can give you advice and guidance regarding applying for early childhood and pre-primary education. Send email to varepalveluohjaus@hel.fi or call +358 9 310 80488. Read more about the service guidance.

English and bilingual services

We help you with any questions about English or bilingual education services, and early childhood education and pre-primary education in different languages. Get in touch by email or telephone. You can also or book an appointment by email. 

eduguidance@hel.fi 
Tel. +358 9 310 76965

We speak Finnish and English. 

E-services support and guidance for the Asti online service

The City of Helsinki’s e-services support also provides guidance on applying for a place in early childhood or pre-primary education via the Asti online service. For data security reasons, the e-services support will not receive any information about the caller, application or applicant.
Tel. +358 9 310 88800 (Mon–Fri 8.00–18.00)

Adult education centres

Admissions Office of Helsinki Vocational College and Adult Institute (Stadin AO)

Tel. +358 9 310 89318 
Website of the Admissions Office of Helsinki Vocational College and Adult Institute.

Media contacts

The City of Helsinki’s divisions and public enterprises are responsible for communications concerning their services and decision-making.

Division contact persons for media enquiries.

Archives

tel. +358 9 310 86346, +358 9 310 86638  
email: arkisto.kasvatusjakoulutus@hel.fi    
To order copies of certificates of basic education and general upper secondary education, please see City of Helsinki E-services.

Information regarding early childhood and pre-primary education, basic education, general upper secondary education, and vocational education

You can find information regarding study credits, degrees and qualifications obtained in pre-primary education, basic education, general upper secondary education, and vocational education from the Koski service. The Koski service is a national study credit, degree and qualification disclosure service maintained by the Finnish National Agency for Education.

Varda is a database on early childhood education and care maintained by the Finnish National Agency for Education. From the Varda database you can find information regarding children in early childhood education and their guardians, for example.

Further information in Finnish:
Koski service 
Varda 

Registrar's Office

The Registrar's Office operates at Helsinki City Hall in the Helsinki district of Kruununhaka, at the street address Pohjoisesplanadi 11–13.

The Registrar´s Office.

Phone numbers

Use the numerot.hel.fi service to find the phone numbers of the telephone exchanges of the City of Helsinki’s divisions and the phone numbers of key units. The service also includes the phone numbers of some City of Helsinki employees, but each city division decides for itself how many phone numbers are available.

Numerot.hel.fi.

Email addresses

Our staff members’ email addresses are in the format firstname.lastname@hel.fi.

Education Division's email address: kasvatusjakoulutus@hel.fi