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Cookies, accessibility and data protection
Information about the cookies used by the Hel.fi website and the processing and delivery of personal data. Travel back and see the history of hel.fi and browse old webpages from 25 years ago.
More information about the processing of personal data and the rights of the data subject can be found on the data protection page.
Feedback on the service
You can always give feedback on the City of Helsinki’s website directly through the city’s feedback website. If you want a response to the feedback, enter your contact information, and you will receive a response. You can also give feedback directly on the city’s website, which includes an instant feedback section at the bottom of the content page. Feedback influences the development of the site.
The website is developed according to the wishes of users. Statistics on the use of the website are continuously collected, and user surveys are carried out. You can send feedback on the content of the Hel.fi website, any errors you have encountered, and your wishes and development suggestions to the editorial team of the Hel.fi pages.
Give feedback on city's service(Link leads to external service)
Editorial responsibility
The content production team of the City Executive Office’s Communications Department is responsible for the parts of the hel.fi website common to the entire city, as well as for the news appearing on the front page.
The editor-in-chief of Hel.fi is Mika Lappalainen. The responsible editor is Susanna Rautio.
The responsible editor of the online version of Helsinki-info is Susanna Rautio.
The website information about the city’s activities is maintained by the city’s divisions and public enterprises, and the aim is to keep the information current. However, for technical reasons, the accuracy, immutability and up-to-dateness of the information in the online service cannot always be guaranteed. The City of Helsinki is not liable for any damage potentially caused by the use of its website.
The city’s website also contains links to the websites of parties external to the city, such as state and non-profit organisations. The city is not responsible for the content of pages maintained by third parties.
The history of Helsinki internet services
The first internet connection in the City of Helsinki was ordered on 16 November 1994. The city’s first website at www.hel.fi was published in the spring of 1995. Despite its humble beginnings, it has become one of the most comprehensive and popular services in the field of Finnish public administration.