At the Kallio service point, we carry out assessments of the need for child welfare and special support, as well as provide guidance and advice to our customers.
Our service point is available during business hours (weekdays 8:15-16) for meetings with our experts without an appointment. Otherwise, you can set appointments with the counsellor responsible for your case. You'll get their contact information when you become our customer. If you do not remember the name of your responsible counsellor or do not have their number, you can call us at +358 9 310 5015 (weekdays 8:15-16).
The Kallio service point has two working groups, the Kallio working group and the Kallio-Berghäll working group. Which group you belong to when you become our customer is determined by your postal code. However, all our Swedish-speaking customers belong to the Kallio-Berghäll working group.
Kallio Working Group
Jaana Toivio, Senior Social Worker, tel. +358 9 310 44303
We serve residents of the following residential areas (postal codes):
- 00100-00240
- 00510-00530
- 00550-00560
- 00610
Kallio-Berghäll Working Group
Senior Social Worker: Johanna Sirén Päivärinta tel. +358 9 310 56302
We serve residents of the following residential areas (postal codes) as well as all Swedish-speaking customers:
- 00500
- 000540
- 00570-00590
- 00800-00840
- 00880
Contact information
Location
The route to the main entrance
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is smooth and sufficiently wide and illuminated.
- There is a steep slope on the passage.
- The passage has at least 4 turning steps.
- The route has a ramp under 6 m long.
The main entrance
- The entrance is located in a recess and is illuminated.
- The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door requires the use of a buzzer, opening easily manually.
- The entrance has thresholds over 2 cm high.
In the facility
- The customer service point is on the entrance floor.
- The customer service point has directions to the different facilities.
- The customer service point has thresholds over 2 cm high.
- The doors in the customer service point stand out clearly.
- The waiting room of the customer service point has no queue number system. The waiting room has chairs.
- The customer service point has an accessible toilet on floor 3.