We provide you with social services that promote integration and essential social services. Our services are free of charge.
Our services for immigrants
Our services for immigrants
Our services
We provide social services to support your integration into your new home country.
The Toivolanmäki Family Community Home provides a safe haven for minors who have arrived in Finland without a parent or guardian. Our dedicated instructors offer support in managing daily activities and navigating interactions with the authorities.
We provide continuous support for your integration and journey towards adulthood until you reach the age of 25 or obtain Finnish citizenship.
Social services for undocumented migrants are intended for foreign nationals residing in Helsinki who do not have a residence permit or municipality of residence in Finland.
Who is eligible to access our services and how can you contact us?
We provide social services that promote integration, as well as urgent and essential social services depending on the client's situation. Our key client groups are listed below:
Residence permit based on the following grounds (when the 1st residence permit is less than 2 years old)
Those who have received a residence permit based on asylum (including quota refugees), individual humanitarian grounds, or subsidiary protection
Temporary residence permit (B permit)
Based on family ties (regardless of the family member's own residence permit type or nationality)
Aftercare
Those who arrived in Finland as unaccompanied minors and received a residence permit, aged 18-24
Services are provided even if the 1st residence permit is over 2 years old
Those requesting an initial assessment
Everyone who is not an unemployed jobseeker (e.g., a parent caring for a child under 3 years old, employed individuals, students)
Those who have resided in Finland for a maximum of 3 years
Victims of human trafficking
Individuals suspected of exploitation
Individuals who are part of the assistance system for victims of human trafficking
Foreign individuals without a residence permit or registered municipality of residence
Asylum seekers receive services from reception centres.
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Call or visit us
You can contact us either by phone or by visiting us. We respect your preference for anonymity if you choose to remain anonymous. In cases where communication requires it, we can arrange for an interpreter to assist in facilitating the conversation.
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Use online services through Maisa
You can also contact us through the Maisa service. You must have online banking credentials or the Mobile ID to be able to log in to the Maisa service.
Go to Maisa (Link leads to external service)
In the Maisa service:
- Log in to Maisa using your online banking codes or mobile certificate.
- After logging in, select “Menu” and then “Social Services”.
- Select “Submit an application” and follow the instructions. Select “Hakemus maahan muuttaneen erityispalveluihin” (Application for Special Services for Immigrants).
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If you are an authority, use Turvalomake
If you are an authority, you can contact Special Services for Immigrants through Turvalomake secure form service. The client’s consent is always required.
Open the Turvalomake secure form (Link leads to external service)
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