We can receive young people at the Metsälä Youth Reception Unit at all times of day. The reception unit employs counsellors, nurses and psychologists.
The Metsälä reception unit has four departments, Sirius, Polaris, Capella and Lyyra. There are spots for a total of 24 young people. Everyone has their own room.
We receive the young person safely and they receive the care they needs from our staff. In addition, we will evaluate their situation.
The young person, their family and their loved ones, as well as the employees and authorities in their network, work together during the short-term placement. Our aim is to find the most suitable form of support and help for the young person and their family.
In addition to Metsälä, Helsinki also has youth reception units unit in Kallio and Auroranmäki.
Contact details:
Tel. +358 50 310 5015
Sirius department, tel. +358 9 310 28360
Polaris department, tel. +358 9 310 42922
Capella department, tel. +358 9 310 73255
Lyyra department, tel. +358 9 310 42921
Hannele Moisio, Children's Home Director, tel. +358 9 310 43378
Contact information
Location
The route to the main entrance
- The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
- The route to the entrance is smooth and sufficiently wide and illuminated.
- The passage has 2 consecutive steps, with handrails on right side when going up.
- The route has a ramp under 6 m long, with handrails on both sides.
The main entrance
- The entrance stands out clearly and is illuminated.
- In connection with the entrance, there are 2 consecutive steps, with handrails on right side when going up.
- The entrance has a ramp under 6 m long, with handrails on both sides.
- The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens with an access control key.
- The entrance has thresholds over 2 cm high.
In the facility
- The customer service point has two floors.
- For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
- The facility has thresholds over 2 cm high.
- The doors in the facility stand out clearly.
- The facility has a toilet marked as accessible on floor 2. The toilet door cannot be easily opened and closed. One or both sides of the toilet seat lack a support rail.