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Making an appointment with a child welfare supervisor
Child welfare supervisors assist parents in negotiating agreements concerning child custody, residence, visitation rights, child support, and validating enforceable documents on matters agreed upon by the parents. The agreements can only be validated if the parents unanimously agree on the content of the agreements and the child’s best interests are met. In addition, the child welfare supervisor is responsible for determining parentage for children born outside of marriage if it has not been established at a maternity health clinic before the child’s birth.
You can make an appointment with a child welfare supervisor through our callback service Monday through Thursday from 9:00 to 10:00 by leaving a callback request.
Call +358 9 3104 4999(Link starts a phone call)
We will do our best to contact you within the next five working days. We will attempt to reach you twice after you have left a callback request.
If you need an interpreter for your appointment, please mention this when making your appointment. In this case, we will reserve an official interpreter for the meeting, which is free of charge for customers.
Cancelling your appointment
If you are unable to come at the scheduled time, please cancel your appointment by sending an SMS to +358 50 402 0084
Please include your name, the exact time of your appointment and the name of the child welfare supervisor with whom your appointment was booked in your message. We will always assume that cancellations apply to both parents. Please also inform the other parent of any cancellations.
You cannot reschedule your appointment using this number. If you want to make a new appointment, please leave a callback request at the appointment number.
Prepare for your visit
If your case concerns agreements on custody, residence, visitation rights and child support, the parties to the agreement will be the parents. For this reason, both parents will be scheduled a joint appointment, and the negotiations will take place in the presence of both parents. For your initial agreements, you can first book an appointment for a telephone consultation with us, where we will assess your situation and give you information about the agreements that the child welfare supervisor can draw up.
Read here about the meeting with the child welfare supervisor and how to prepare for the meeting
If the matter concerns a determination of a child’s parentage, you can come alone or with the other parent.
Forms
An assessment statement for a child support agreement (pdf)
Walk-in child welfare supervisor, preliminary client information form (pdf)
Parenting plan(Link leads to external service)(pdf)
Postal address
You can send us mail at:
Family law services
P.O. BOX 8620
00099 Helsinki, Finland
Visiting address
Vironkatu 2, 4th floor.
00170 Helsinki
