Due to water damage, the Pihlajamäki Health Center and Maternity and Child Health Clinic are currently operating in temporary facilities. The telephone services of Pihlajamäki health station and the maternity and child health clinic are operating normally.

  • Health center services and appointments with Maternity and Child Health Clinic doctors are available at the Pukinmäki facility (Säterintie 2).
  • While all other maternity and child health clinic services are offered at the Herttoniemi location (Siilikuja 3, Building D, 1st Floor).
  • The dental clinic and laboratory will remain closed until further notice.

Pihlajamäki Health Station

Pihlajamäki Health Station serves residents of the districts of Latokartano, Pihlajamäki, Pihlajisto, Viikki Science Park, Viikinmäki and Viikinranta.

On this page

Pihlajamäen terveysaseman kuva
Photo: Virpi Velin

The health station is your primary source of care for sudden and long-term health concerns, with a multidisciplinary team ready to address your needs.

Please contact your local health station if you have a health concern, experience sudden symptoms or need support for the treatment of a long-term illness.

Pihlajamäki Health Station employs nurses and doctors, among other professionals.

Contact information

Säterintie 2, 00720 Helsinki Show accessibility information View location on service map

Valid for the time being:
– Mon-Wed 8.00-16.00
– Thu
     8.00-16.00
     16.00-18.00 by appointment
– Fri 8.00-16.00
– Sat-Sun closed
Christmas Day: Dec. 25, 2024 closed
Boxing Day: Dec. 26, 2024 closed
New Year's Day: Jan. 1, 2025 closed
Epiphany: Jan. 6, 2025 closed

All health stations will be open on working days from Monday, 23 December to Friday, 10 January at 8-16.

Finnish
P.O. Box 6540, 00099 City of Helsinki

How to contact us

When you contact the health station, we will assess your situation and refer you to the right professional, if necessary. There are several ways to contact health stations. Choose the channel that suits your situation. It is important that you only contact us through one channel, so that the channels do not become congested and we can serve you faster.

Urgent matters include things like if you suddenly fall ill, suffer a sudden injury, your long-term illness gets worse, or you otherwise need fast assessment and treatment, and waiting would make things worse. In emergencies, please call 112.

Urgent care on weekdays 8–16

  1. Ask Sotebot Hester or chat with a professional

    Sotebot Hester (at the bottom right-hand corner of the page) can instruct you on treatment and how to proceed, as well as provide advice on social and health care services in Helsinki. You can also chat with a professional on weekdays from 7:45 to 14:00 if you request a professional in the chat box.

  2. Assess your symptoms on Omaolo if you have a new symptom or your symptom has worsened

    You will receive instructions, and if your symptoms require it, you can send your completed form to a healthcare professional around the clock. We will respond to the most urgent communications within two hours, but no later than the next working day during the health station’s opening hours.

    Go to Omaolo(Link leads to external service)

  3. If you are unable to use the online services, you can call us

    Choose your urgent matter according to the instructions you hear on the phone. You can leave a callback request if we cannot take your call. Please only call once. We will call you back two times, which may also be in the evening or over the weekend. On Fridays and public holiday eves the phone service closes at 15:00.

    Call +358 9 310 59800(Link starts a phone call)

    See more detailed instructions on how the health station telephone service works

Urgent matters in the evenings, at night and weekends

The health stations are open from 8:00 to 16:00 on weekdays. Outside of these hours, please contact us following the instructions from the link below.

Go to page Urgent and emergency care

If your symptoms and medical condition do not require same-day treatment, your case is not urgent. Please note that we treat patients at the health stations in the order of their medical priority.

  1. Renew your prescription and view your health information in MyKanta

    You can use MyKanta to request the renewal of your prescription for a medication that you take regularly if the prescription was given to you by your health station. When you renew a prescription in MyKanta, you will not need to contact the health station. Please note that it may take up to eight days for a prescription renewal request to be processed. If your renewal request is urgent, please contact your health station by phone.

    In MyKanta, you can also view your health data, such as laboratory results or appointment records.

    Go to MyKanta(Link leads to external service)

  2. Ask Sotebot Hester or chat with a professional

    Sotebot Hester (at the bottom right-hand corner of the page) can instruct you on treatment and how to proceed, as well as provide guidance on Helsinki’s social and health care services around the clock, every day. You can also chat with a professional on weekdays from 7:45 to 14:00 if you request a professional in the chat box.

  3. Assess your symptoms or health and well-being on Omaolo

    You will receive instructions, and if your symptoms require it, you can send your completed form to a healthcare professional around the clock, every day. We will respond no later than the next working day during the health centre’s opening hours.

    In addition to the symptom assessment and the general symptom survey, you will also find a health check and well-being coaching on Omaolo.

    Go to Omaolo(Link leads to external service)

  4. Choose Maisa if you want to review your current treatment or ask your team about it

    You can view your health information on Maisa. If you have non-urgent questions about your ongoing treatment, please use the Maisa service to contact your team at the health station. Professionals process communications on weekdays from 8:00 to 16:00. We will reply to your message within two working days. Please note that all messages you send will be stored in your health records.

    Go to Maisa(Link leads to external service)

  5. If you are unable to use the online services, you can call us

    Choose your non-urgent matter according to the instructions you hear on the phone. You can leave a callback request if we cannot take your call. Please only call once. We will call you back two times, which may also be in the evening or over the weekend. On Fridays and public holiday eves the phone service closes at 15:00.

    Call +358 9 310 59800(Link starts a phone call)

    See more detailed instructions on how the health station telephone service works

If you cannot use the digital or telephone services, you can visit us in person during our opening hours. Please be prepared to queue.

Show the route in the HSL Journey Planner(Link leads to external service)

If you are hard of hearing or unable to produce speech, you can contact the health station in one of the following ways:

  • You can renew your prescriptions and view your health records and treatment plan in the MyKanta (Link leads to external service)service.
  • For urgent and non-urgent matters, Sotebot Hester is available around the clock to answer your questions about social and health care services. You can find Hester at the bottom right-hand corner of the website. You can also chat with a professional on weekdays from 7:45 to 14:00 if you request a professional in the chat box.
  • If you have a new symptom or your symptom has worsened, complete a symptom assessment in the Omaolo(Link leads to external service) service. Omaolo will assess the urgency of your treatment based on your symptoms. You will receive instructions, and if necessary, you can send your completed form to be processed by a healthcare professional around the clock.
  • If you have non-urgent questions about your ongoing treatment, please use the Maisa(Link leads to external service) service to contact your team at the health station. Professionals process communications on weekdays from 8:00 to 16:00.
  • For urgent and non-urgent matters, an interpreter is available on weekdays to assist you in calling the health station via the telephone exchange. The exchange number is +358 9 310 5015. The health station telephone service is open Monday through Thursday, 8:00–16:00, and Fridays and on eves of public holidays, 8:00–15:00.
  • If your situation is urgent, you can contact health services through the Medical Helpline text service(Link leads to external service). Alternatively, seek emergency care.
  • In a life-threatening situation, send an SMS to the emergency response centre’s number 112.

Location

Säterintie 2, 00720 Helsinki
Location on map - Open larger map(Link leads to external service)

The route to the main entrance

  • The 2 accessible parking spaces are located outdoors over 10 m from the entrance. The width of the parking spaces is at least 3.6 m.
  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is smooth and sufficiently wide and illuminated and it uses movement-guiding surface material.

The main entrance

  • The entrance stands out clearly and is illuminated.
  • The doors connected to the entrance stand out clearly and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.

In the facility

  • The customer service point is located on floor 2.
  • For moving around, there is a lift, which can hold a wheelchair; the door opens automatically. The floor numbers in the lift can be felt with fingers. The button for the exit floor stands out from the other buttons. (The minimum dimensions for an accessible lift are width 1.1 m and depth 1.4 m.)
  • The customer service point has directions to the different facilities.
  • The doors in the customer service point are hard to perceive. The glass doors have contrast markings.
  • The waiting room of the customer service point has a queue number system and seats.
  • The customer service point has an accessible toilet on floor 2.