The walk-in service and telephone service of the Special Services for Immigrants and community social work will be closed on 28 October 2025 from 8.15–13.00 and on 4 December 2025 from 8.15–13.00 due to staff training.

If you need guidance or advice, you can contact social counselling.

If you visit the Kalasatama service point, you may receive assistance based on an urgent needs assessment from the Kalasatama Service Point for Adult Social Work and Social Work for Young People.

Social guidance for housing services

Social instructors can assist you in various aspects of your life, including financial matters.

Social instructors can assist you in various aspects of your life, including financial matters.

In the case of disability work, these dedicated professionals offer valuable support and guidance in numerous practical everyday concerns. Their assistance encompasses a wide range of tasks, such as:

Financial matters: Helping you with applications, rent-related issues, managing invoices, and establishing contact with a trustee if necessary.

Official matters and errands: Assisting you in navigating official paperwork and handling various errands efficiently.

Daily schedule planning: Aiding in organising your daily routine, making effective use of calendars to stay on top of commitments.

Service applications: Guiding you through the application processes for work and day activities, personal assistance, home care, or pursuing educational opportunities.

It's essential to note that social instructors do not have responsibilities related to medical treatment or care procedures.

To access social guidance through a disability work social worker, you'll need to undergo an assessment meeting, during which your eligibility for these services will be determined. Subsequently, a client plan will be developed for you, and your appointments will be documented in the client information system.

Our services are provided on a fixed-term basis, and while participation is voluntary, we encourage a high level of commitment. Our overarching objective is to enhance your self-reliance and overall well-being.

We offer our services during office hours Mon-Fri 8.00-16.00.

Our services are free of charge to you.

Contact information:

Unit manager:

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Service point

1 service point

Service point for Social Guidance for Housing Services

Address: Laajasuontie 33 A 15, 00320 Helsinki